Order & Delivery
At Chefs Blade, we aim to make the ordering and delivery process as smooth as possible for our customers. Should you have any questions or encounter any issues, please don’t hesitate to reach out to our customer service team.
Delivery
Have you finally found the knife you’ve been looking for? Then you’ve come to the right place. We work directly with the manufacturer, without any intermediaries. This not only makes it more affordable for you but also more sustainable. Our knives are handcrafted in Japan, with an average delivery time of 6 to 12 working days.
Please note that orders placed in the weekends or holidays may experience slight delays. For the most up-to-date delivery time for your Chefs Blade knife, feel free to contact us. All orders are delivered free of charge to your doorstep!
Risk-Free Shipping
Your order can be shipped with insurance for an additional $4.95. This optional service ensures your package is fully covered against loss or damage during transit and includes a track & trace code for complete peace of mind.
How to Order
When you want to order a product from Chefs Blade, simply go to the product page and add the desired knife to your cart by clicking “ADD TO CART”.
Make sure you’ve selected the correct variant(s). Once everything is correct, click “CHECKOUT”. On the information page, fill in your address details carefully to ensure they are accurate. When you’re done, click “CONTINUE TO SHIPPING”.
On the “Shipping” page, you can double-check your address details. You will also see that any order will be shipped free of charge within the USA, Canada, United Kingdom, New Zealand and Australia. Click “PROCEED TO PAYMENT” to continue.
At checkout, you can choose from various secure payment options. All payment methods at Chefs Blade are SSL-encrypted, ensuring a safe payment environment.
Payment Methods
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PayPal
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Creditcard
- Google Pay
- Shop Pay
- Apple Pay
- Mastercard
- IDEAL
After choosing your preferred payment method, click “COMPLETE ORDER”, and you will be redirected to the secure payment environment of your chosen provider. Follow the instructions to finalize your order.
If you experience any issues during the ordering process, please contact us immediately.
Returns
If you are not completely satisfied, you can return your product without giving any reason, as long as it is still in brand-new condition.
For more details, please check our Returns & Exchanges page. If you prefer personal assistance, don’t hesitate to contact our team.